Game Development and Updates
Cashoomo regularly updates its game library, adding new slots and bonus features from a range of top providers, including 3Oaks and Playson. New games are typically added every few months, expanding the current roster of 350+ slots.
The most recent updates have included popular Megaways and Hold & Win titles. While there’s no clear roadmap for upcoming updates, the casino consistently introduces seasonal promotions and game improvements to enhance the player experience.
Does Cashoomo Have a VIP Program?
Currently, Cashoomo does not have a VIP program in place. This is one area where the casino could improve, as many players enjoy the benefits that come with loyalty programs, such as exclusive bonuses, higher redemption limits, and faster customer support.
As of now, players at Cashoomo can still enjoy daily rewards and leaderboard competitions, but no dedicated VIP perks are available.
Is Cashoomo a Legit Sweepstakes Casino?
Yes, Cashoomo is a legit sweepstakes casino. It is available in 47 U.S. states and operates within legal guidelines by offering Gold Coins and Sweeps Coins, the latter redeemable for real cash prizes.
Players must verify their identity, and the platform uses secure encryption to protect user data, ensuring a safe and lawful gaming experience.
Cashoomo is legally available in 47 U.S. states, excluding Idaho, Michigan, and Washington. Players must be at least 18 years old to participate. The platform requires users to complete KYC (Know Your Customer) checks, which include verifying identity through email and government-issued ID.
While Cashoomo doesn’t hold a specific gambling license, it adheres to U.S. sweepstakes laws, and its games are RNG (Random Number Generator) tested to ensure fairness. All transactions are encrypted for added safety.
User Experience and Interface
Cashoomo offers a user-friendly interface that is easy to navigate on both desktop and mobile platforms. The layout is simple, making it easy to find games, promotions, and banking options. The games load quickly, even on mobile devices, with no noticeable lag.
However, the site could benefit from better categorization for easier browsing of specific game types. While there is no dedicated mobile app, the website is fully optimized for mobile, ensuring a seamless experience across all devices.
Customer Support at Cashoomo
Cashoomo provides robust customer support, offering live chat for quick responses, as well as email support at support@cashoomo.com. The live chat feature is available directly on the site, with response times typically under five minutes.
There’s also an FAQ section for common inquiries, although it could benefit from additional details. Currently, there is no phone support, but the fast and responsive live chat ensures that most user concerns are addressed efficiently.
At the time of writing, Cashoomo does not have a strong presence on major social media platforms like Facebook, Twitter, or Instagram. While this is uncommon for a sweepstakes casino, it is likely that Cashoomo will develop these platforms over time.
Social media-exclusive promotions are typically a key part of sweepstakes casinos' engagement, but for now, Cashoomo relies solely on its website and email promotions to interact with its community and offer bonuses. This is an area that could be expanded in the future.
User Reviews and Community Feedback
User reviews of Cashoomo have been mostly positive.
One reviewer on Trustpilot said,
"Everyone has been super friendly and helpful that I have dealt with." Another praised it: “Very responsive customer service live chat. Super excited for this new platform."
However, some users pointed out issues, with one stating,
"whats up with the technical problems with the payment system? havnt been able buy coins for couple months now."
Overall, Cashoomo has a solid reputation, though improvements in banking options are desired.
Pros and Cons of Cashoomo
Pros:
