Game Development and Updates
With a gaming library of 2,000+ via gaming provider Proptech, Vegas Gems is committed to keeping its library fresh and exciting. The gaming library is constantly being updated, with the in-game selection changing regularly and new titles added every month.
The development team at Vegas Gems Casino is constantly enhancing gameplay features, improving graphics with existing games, and constantly making sure the gameplay is smooth. Vegas Gems Casino even plans to include multiplayer games in the near future, a new feature in the industry gaining steam.
Does Vegas Gems Have a VIP Program?
Yes, Vegas Gems offers a fantastic VIP program that is designed to reward its most loyal players. The VIP programs include multiple tiers, offering increasing benefits such as higher redemption limits, exclusive player bonuses, customer support that is personalized to you, and invitations to special events.
The Vegas Gems VIP program offers unique rewards through Bejewel Cases, which are unlocked upon reaching new loyalty level milestones. Each Bejewel Case contains a guaranteed prize of free Gems, with the potential prize amount increasing with each milestone, reaching up to 300 Gems at the 13th case.
Additional benefits include double XP points for two days and various daily promotions. Players have 30 days to achieve each goal, leveling up and gaining exclusive perks such as a diamond next to their name. The program stands out for its engaging rewards system, adding excitement and value to the gaming experience.
Is Vegas Gems a Legit Sweepstakes Casino?
Yes, Vegas Gems is a legitimate sweepstakes casino and operates in many states across the United States. Operating under the sweepstakes model, Vegas Gems is a sweepstakes casino that utilizes a dual-currency system, Gems, and Shards, that allows them to comply with state and federal laws.
In terms of availability, Vegas Gems Casino operates across the United States except Nevada, Idaho, Washington State, and Michigan. Since its launch in early 2023, Vegas Gems Casino has continued to expand its footprint and is showing no signs of slowing down.
With Vegas Gems Casino legally available in most states across the USA, all adhering to state and federal sweepstakes laws, they are legal everywhere except for Nevada, Idaho, Washington State, and Michigan.
In order to ensure safety and compliance, Vegas Gems employs Know Your Customer (KYC) measures to check the identity of its users. Vegas Gems is also fully licensed and uses Random Number Generators (RNGs) to test its platform and ensure fair play and transparency.
User Experience and Interface
One of the biggest selling points of Vegas Gems is the user-friendly interface and how easy it is to navigate through. I find that the platform is designed to be intuitive, with easy-to-navigate menus and quick access to all their games and promotions.
Vegas Gems also has a fantastic mobile-optimized web browser, where players can enjoy the same experience they do on a desktop. The mobile version of Vegas Gems is fully optimized to allow players to play their favorite games while on the go.
Customer Support at Vegas Gems
Vegas Gems has robust customer support options that are designed to help players with any issues they might have. Support is offered via email at support@vegasgems.com, as well as through a support ticket system.
Additionally, there is a live chat feature that I have found to be responsive and knowledgeable about any issues I have had. Last, there is an extensive FAQ section on the Vegas Gems website that provides answers to the most common questions and allows players to search for specific questions they might have.
One of the best ways to stay on top of all the promotions that Vegas Gems offers on an ongoing basis is to follow them on social media. Currently available on Facebook, Twitter, and Instagram, Vegas Gem is active on social media in giving their fans constant updates on the latest going on.
Oftentimes, you will find that the Vegas Gem team engages with the community via their social media platform, responding to questions and keeping their players in the loop. Vegas Gems Casino also offers social media-exclusive promotions, available only for the users who engage with them on social media.
User Reviews and Community Feedback
Across the internet, you will find primarily positive reviews, as players have come to appreciate the wide variety of games and Vegas Gems’ user-friendly interface. Many of the positive reviews include mentions of their smooth gameplay and frequent promotions.
One thing that users do constantly mention is the desire for more regular updates of their game titles, and additional customer service channels to choose from. Overall, however, the community feedback on Vegas Gems has been nothing but positive.
Here are some examples of both positive and negative user reviews of Vegas Gems that I found online:
"Phenomenal Experience, instant payouts, freebies everyday, made a 5usd purchase cashed out twice for 200usd got it instantly, great support team, great all around site. try it out and thank me later"
"Fastest redeem of any site I've played on. other sites would have made me jump through hoop after hoop to redeem 100. I was able to redeem 10x that much through vegas gems and was paid out within minutes of my request"
"I've been having issues all night adding a promo code so I didn't get to do that the customer support guy william sucks I also havnt recived my game credit from my deposit yet"
Pros and Cons of Vegas Gems
Pros:
